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3/28/2022 02:44:00 PM
Yeah this is part of the problem too. Why do we address people first and foremost as "customer segments?" We have unprecedented levels of autonomy. We should have formed a pattern where we are treated as responsible human beings and citizens who have some degree of control over our behavior. But instead everyone expects "the other" to act like a mindless horde of consumption. And this just reinforces it.